Making phone calls in French : complete course

What Does ‘Téléphoner en français’ Mean?

**Téléphoner en français** means making or receiving a phone call in French. It involves using specific words and phrases that French speakers use in real telephone conversations. Phone calls in French follow certain conventions that may be different from what you know in your own language.

Learning these conventions will help you feel more confident the next time you need to call a French-speaking person or business.

Simple Examples to Get Started

• Allô ? — Hello? (used only on the phone)
• C’est Marie à l’appareil. — This is Marie speaking.
• Je voudrais parler à M. Dupont, s’il vous plaît. — I would like to speak to Mr. Dupont, please.
• Vous pouvez rappeler plus tard ? — Can you call back later?

Les éléments de ‘Téléphoner en français’

A phone call in French is made of several key moments. Each moment uses its own vocabulary and expressions. Let’s look at the main parts.

1. Answering and Opening the Call

In French, the word Allô is used to pick up the phone. This word is used in French and many other languages, but it is never used in a face-to-face conversation. It is exclusive to phone calls.

• Allô ? — Hello? (when you pick up)
• Bonjour, société Leblanc, j’écoute. — Hello, Leblanc company, I’m listening. (professional context)
• Oui, allô ? — Yes, hello?

2. Introducing Yourself and Asking for Someone

Once the call starts, you need to say who you are or who you want to speak to. In French, the expression c’est … à l’appareil is the standard way to introduce yourself on the phone.

• C’est Pierre à l’appareil. — This is Pierre speaking.
• Je suis la secrétaire de M. Martin. — I am Mr. Martin’s secretary.
• Est-ce que je pourrais parler à Mme Leclerc ? — Could I speak to Mrs. Leclerc?
• Je voudrais parler au directeur, s’il vous plaît. — I would like to speak to the director, please.

3. Handling Problems During the Call

Sometimes the person is not available, or the line is not clear. French has specific phrases for these situations. The word rappeler means ‘to call back’ and is very useful.

• Il n’est pas disponible en ce moment. — He is not available right now.
• Vous pouvez laisser un message ? — Can you leave a message?
• Je rappellerai plus tard. — I will call back later.
• Pouvez-vous répéter, s’il vous plaît ? — Can you repeat, please?
• Je vous entends mal. — I can’t hear you well.

Why Learning Phone French Is Important

Phone calls can feel scary in a foreign language. You cannot see the person’s face. You cannot use gestures. You only have words and your voice. That is why it is important to prepare.

In France, many everyday tasks still require a phone call: booking a doctor’s appointment, calling a utility company, or contacting a school. Knowing the right phrases will help you handle these real situations with confidence.

Even a few key expressions will make a big difference. French speakers will appreciate your effort, and the conversation will go much more smoothly.

Comparaison avec d’autres langues

It is helpful to compare French phone expressions with Spanish and English. You will notice both similarities and differences.

Notice that French uses the specific phrase à l’appareil (literally ‘at the device’) to mean ‘speaking.’ This expression is unique to French and has no direct equivalent in English or Spanish.

Exemple complet

Here is a short and realistic phone conversation in French. It takes place between a patient and a doctor’s office.

• Secrétaire : Bonjour, cabinet du Dr. Moreau, j’écoute. — Hello, Dr. Moreau’s office, how can I help?
• Patient : Bonjour, c’est Thomas Bernard à l’appareil. Je voudrais prendre un rendez-vous, s’il vous plaît. — Hello, this is Thomas Bernard speaking. I would like to make an appointment, please.
• Secrétaire : Bien sûr. Mardi à 10h, ça vous convient ? — Of course. Tuesday at 10am, does that work for you?
• Patient : Oui, c’est parfait. Merci beaucoup. — Yes, that’s perfect. Thank you very much.
• Secrétaire : Au revoir, bonne journée ! — Goodbye, have a good day!

This conversation uses simple vocabulary. It follows the classic structure of a French phone call: greeting, introduction, request, confirmation, and farewell.

Points à retenir

• Always use Allô to answer the phone in French, not Bonjour alone.
• Use c’est … à l’appareil to introduce yourself.
• Use Je voudrais parler à … to ask for someone politely.
• If there is a problem, use rappeler to talk about calling back.
• Always end the call politely with Au revoir or Bonne journée.

Phone calls in French follow a clear and predictable structure. Once you learn the key phrases, you will be ready to handle many everyday situations with confidence.

Sources

• Conseil de l’Europe. (2001). Cadre européen commun de référence pour les langues (CECRL). Strasbourg : Conseil de l’Europe. Disponible sur : coe.int
• Larousse. Dictionnaire de français en ligne. Disponible sur : larousse.fr
• TV5Monde. Apprendre le français — ressources pédagogiques. Disponible sur : apprendre.tv5monde.com