Phone calls in Spanish : complete course

What Does ‘Making a Phone Call in Spanish’ Mean?

Making a phone call in a foreign language can feel intimidating at first. Telephoning in Spanish means using specific words and phrases to start, continue, and end a conversation on the phone. Spanish speakers follow certain customs and use particular expressions that are different from everyday face-to-face conversations.

The good news is that phone calls in Spanish follow a clear and predictable structure. Once you learn the key phrases, you will feel much more confident picking up the phone!

Simple Examples to Get Started

• ¿Dígame? — Hello? (when answering the phone)
• ¿Puedo hablar con Ana, por favor? — Can I speak to Ana, please?
• Un momento, por favor. — One moment, please.
• Hasta luego. — Goodbye.

The Key Elements of Telephoning in Spanish

A phone call in Spanish is made up of three main parts: the opening, the main conversation, and the closing. Let us look at each one.

1. Opening the Call

When someone picks up the phone in a Spanish-speaking country, they do not usually say hola. Instead, they use special expressions depending on the country and context.

If you are the one calling, you should introduce yourself and explain why you are calling:

• Hola, soy María. — Hello, I am María.
• Buenos días, llamo para hacer una reserva. — Good morning, I am calling to make a reservation.

2. During the Call

During the conversation, you may need to ask someone to speak more slowly, repeat something, or wait a moment. Here are some very useful phrases:

• ¿Puede hablar más despacio, por favor? — Can you speak more slowly, please?
• ¿Puede repetir eso? — Can you repeat that?
• No entiendo muy bien. — I do not understand very well.
• Un momento, por favor. — One moment, please.
• ¿Puede llamar más tarde? — Can you call back later?

3. Closing the Call

Ending a phone call politely is just as important as starting it well. Here are common ways to say goodbye:

• Hasta luego. — Goodbye.
• Hasta pronto. — See you soon.
• Muchas gracias. Adiós. — Thank you very much. Goodbye.
• Que tenga un buen día. — Have a good day.

Why Learning to Make Phone Calls in Spanish Matters

Knowing how to telephone in Spanish opens many doors. Whether you are travelling in Spain or Latin America, you may need to call a hotel, a doctor, or a restaurant. You may also receive calls from Spanish-speaking colleagues or friends.

Phone calls are different from written messages because you cannot see the other person. You need to rely only on words and tone of voice. This is why learning set phrases is so helpful — they give you confidence even when you cannot see facial expressions or body language.

Practising phone call vocabulary also improves your listening skills. Real spoken Spanish is often faster and less formal than what you find in textbooks.

Comparison With Other Languages

It is interesting to see how different languages handle phone greetings. Here is a quick comparison:

Notice that Spanish uses Soy (I am) to introduce yourself on the phone, while English says ‘This is’. French and Spanish are quite close in structure here, which can help French speakers learning Spanish.

A Complete Example

Here is a short phone conversation between a customer and a restaurant receptionist. Read it aloud to practise!

• Receptionist: Restaurante El Sol, ¿dígame? — Restaurant El Sol, hello?
• Customer: Buenos días. Soy Carlos Pérez. Llamo para hacer una reserva. — Good morning. I am Carlos Pérez. I am calling to make a reservation.
• Receptionist: Por supuesto. ¿Para cuántas personas? — Of course. For how many people?
• Customer: Para tres personas, el sábado a las ocho. — For three people, on Saturday at eight.
• Receptionist: Perfecto. ¿Su número de teléfono, por favor? — Perfect. Your phone number, please?
• Customer: Es el 612 345 678. — It is 612 345 678.
• Receptionist: Muy bien. Hasta el sábado. — Very good. See you Saturday.
• Customer: Muchas gracias. Adiós. — Thank you very much. Goodbye.

Key Points to Remember

• Phone greetings in Spanish vary by country: ¿Dígame?, ¿Aló?, or ¿Bueno?
• Always introduce yourself clearly: Soy + your name.
• Use polite phrases like por favor and muchas gracias throughout the call.
• Do not be afraid to ask someone to speak slowly: ¿Puede hablar más despacio?
• End the call politely with Hasta luego or Adiós.
• Practise out loud — speaking is the best way to build confidence!

Sources

• Real Academia Española (RAE) — Diccionario de la lengua española. Available at: dle.rae.es
• Instituto Cervantes — Plan curricular del Instituto Cervantes: Niveles de referencia para el español. Madrid: Biblioteca Nueva, 2006.
• Council of Europe — Common European Framework of Reference for Languages (CEFR). Available at: coe.int